The purpose of this award is to enable the learner to develop the relevant knowledge, skills and competence in a broad range of office skills which enable employment, under direct supervision, in a general office, or progression to further education or training.


  • Education: No formal education or qualifications are required although applicants may have participated in primary and secondary education. Applicants will be expected to demonstrate a standard of knowledge, skill and competence equivalent to NFQ Level 3 when accessing a Level 4 programme.
  • Aptitude: Applicants must have a motivation to learn, an interest in the subject and the ability to acquire the knowledge, skills and competencies set out in the course.
  • Previous Experience: Applicants must be able to demonstrate a moderate range of knowledge, skills and competencies relevant to the course, be able to work with responsibility and demonstrate the ability to work on their own initiative.


Title Award Awarding Body
Bookkeeping And Accounts Bookkeeping & Accounts (4N2267) QQI
Business Calculations Business Calculations (4N2279) QQI
Business English Business English (4N1108) QQI
English And Communications Level 4 Communications (4N0689) QQI
Database Methods Database Methods (4N1115) QQI
General Offic E Skills General Office Skills (4N1116) QQI
Information Technology Skills Information Technology Skills (4N1125) QQI
Spreadsheet Methods Spreadsheets Methods (4N1120) QQI
Word Processing Word Processing (4N1123) QQI
Data Entry Data Entry (4N1113) QQI


Learners will have acquired the knowledge skills and competencies in the theory and practice in this vocational area.